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Ordering custom acrylic in Tijuana without crossing the border

More and more of our custom acrylic orders come from the US side. What holds those buyers back is not price. It is not knowing how ordering from a Tijuana shop actually works.

· 4 min · Acrylic fabrication

Custom cut green acrylic pieces
Custom cut green acrylic pieces

Many of the orders we get from San Diego start the same way: someone who knows what fabrication costs up there and wonders whether a quote from Tijuana is worth the trouble. Usually the doubt is not the price. It is the process.

If you have never bought from a shop in Tijuana, it is natural to picture trips across the border, calls in two languages and a part that shows up different from what you ordered.

It all starts by email

A drawing, a file or a photo with dimensions. That is enough to quote, and when the part calls for it we send a visual before anything gets cut. Drawings in inches are fine: we work in whatever unit the part was drawn in.

Nobody has to cross to approve. Approval happens on the visual or on a sample.

The sample protects your run

For parts that will repeat, we build a sample first. You review it and test it, and once approved that piece becomes the standard for every run. Part one hundred matches part one.

Countertop display case with doors
Countertop display case with doors, built to fit the client space.

And delivery

We deliver regularly to San Diego, Chula Vista and Otay Mesa, and the shop is 15 minutes from the Otay Mesa crossing. We have shipped work as far as Texas, Illinois and France.

Every shipment has its own details depending on the part and the destination, so delivery terms go in writing on the quote, agreed with you before production.

Custom acrylic box with lid
Custom acrylic box with lid, the kind of part we get asked for most from the US side.

What to settle at the start

What the part is for, how many you will need in a year and the date you need it in place save almost every back and forth. Use sets material and thickness; quantity tells us whether a sample makes sense; the date lets us plan production backward.

If the part already exists and you just need more, a photo with a ruler next to it is usually enough to quote. To reproduce it exactly, it is best to get one to us.

Can I pay from the US?

Yes. Payment options are listed on the quote; ask for the one that works for you.

How long does a part take?

A sample or a single piece usually takes days, not weeks. Production runs get a written delivery date on the quote.

Can I pick up at the shop?

Yes. We are in Luna Park, 15 minutes from the Otay Mesa crossing.

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The service that solves this

We cut, engrave, bend and assemble custom acrylic and polycarbonate in Tijuana, minutes from the Otay Mesa border crossing. You bring the idea or the drawing; we supply material, fabrication and installation, with a one year written warranty.